""Most companies today cannot afford to invest in more technology, more people, more infrastructure," said Carl Frappaolo, an analyst with Delphi Group Ltd., in Boston. "They need to better leverage existing resources. That is where knowledge management comes in.""

A column from eWeek on a variety of mostly top-down efforts at KM with a focus on the challenges of looking for value. In the examples here, you see organizations attacking specific areas where 'unstructured information' can be bettered organized and presented to knowledge workers with a specific need.  It's an example of the argument I was making Tuesday that the issue is to think about the work first, then think about the technology. A simple idea, perhaps, but one observered in the breach more often than not.

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