A number of the people who's blogs I read regularly have not set up their systems to provide a full text feed of each post. 40 words is not enough for me to accurately decide if I want to read something or not. More often than not the post gets deleted.

Please consider offering an alternative feed for those of us who want full text. That said, I don't offer 40 word excerpts on my feed so if you want one ask and I'll set it up.

[thought?horizon]

 

10:56:55 PM •  • comment  

Information architecture references. The University of Minnesota Duluth has published an excellent set of information architecture references, to a wide range of articles, sites and tutorials. [Thanks to InfoDesign.]... [Column Two]

A nice find from James Robertson.

6:29:13 PM •  • comment  

Wiki - KM survey. Martin Cleaver and his fellow students from the Michael G. Degroote School of Business are running an interesting questionnaire on using TWiki for KM. BTW your inputs would be greatly appreciated by their class. KM surveys have become something of... [Knowledge-at-work]

Something to follow up on later this week.

2:06:58 PM •  • comment  

Electronic Portfolio White Paper. Everybody is talking about e-portfolios these days, and this paper talks about them a lot, 68 PDF pages worth. With contributors from Blackboard, eCollege, EDUCAUSE and a bunch of universities, among others, this paper also carries some clout. The paper aims to provide "a comprehensive review of electronic portfolios, from a conceptual understanding of applications to identifying technical and interoperability requirements (and) to provide a conceptual overview exploring potential opportunities and challenges to electronic portfolio adopters and developers." This it does, with a series of use cases and a good conceptual overview. Several architectures are proposed, but in the end, only the 'peer-to-peer' model is worth considering, since the others are tied to enterprise systems. Comprehensive references and resources. If you are interested in ePortfolios, I can't think of a better place to start than with this discussion. By Gary Greenberg, ed., ePort Consortium, November 3, 2003 [Refer][Research][Reflect] [OLDaily]

The notion of portfolios is relevant and applicable well beyond the campus. I routinely ask to see samples of people's work when interviewing. We all produce portfolios of our work. The question is how well organized is your portfolio.

2:04:21 PM •  • comment  

Another Step Along the Way.

David Brett of Knexa, a friend of mine, just sent me this link, to consultants who look like they've put language to Drucker's notion that knowledge workers own the means of production in an increasingly knowledge-based economy (see his article titled Beyond the Information Revolution, a central article to the creation of  the concept of wirearchy for me).

I have spoken and written about this sea-change in the nature of work in terms of the "Mass Customization of Work", which I think is the logical and very likely result of individuals' knowledge and working styles (necessarily) interweaving with the structure and flow of large integrated systems for the distribution and manipulation of information.

I'll have to check out in more detail the site of Volitional Partners, who say they are launching a revolution in the nature of work, wherein individual employees "own" their knowledge.  It looks interesting, and also looks like they want to stake out some mindspace with their language and wordings.

There are many people, processes and applications purporting to do some or all of this, in terms of human capital, intellectual capital, social capital, relationship capital and so on.  I think it's all part of a very big and very permanent shift, in which conversations and dialogue between human minds, imagination, voice and purpose play a central role. 

Nothing is more human than the capability to engage in conversation and dialogue, point and argue, push back and pull forward ideas into newer, more interesting, more stimulating, more coherent shapes.  This will be central to work, to culture and to democracy as we believe it should be, in the next few years to come.

[wirearchy News]

My first reactions to the site of Volitional Partners are more cynical than Jon's. We have lots of perfectly serviceable language already. Anyone whose homepage is littered with neologisms, trademark symbols, and talk of "Proprietary Platforms" has dug themselves a hole that I am reluctant to explore.

It comes across as a hybrid cross between New Age Mysticism and MBA MarketingSpeak. I can only hope it's a sterile hybrid. If there is something real and useful there, wouldn't it come across without the noise?

Jon calls this another step along the way. I wonder in what direction?

2:01:00 PM •  • comment  

THE BUSINESS CASE FOR PERSONAL PRODUCTIVITY IMPROVEMENT.

In a recent post I argued that IT and Knowledge Management (KM) should merge into a combined TechKnowledgy department that would, in addition to the traditional responsibilities for managing the financial, HR and sales systems and technical hardware of the organization, take on these two important new responsibilities focused on the individual 'knowledge worker': 1. Social Software Applications: Development of new social software applications for front-line employees, including: Expertise locators - to help people find other people inside and outside the organization they need to talk with to do their job more effectively. Personal content management tools - simple, weblog-type tools that organize, access and selectively publish each individual's 'filing cabinet', as a replacement for failed centralized content management systems. Personal collaboration tools - wireless, portable videoconferencing and networking tools that save travel costs and allow people to participate virtually in events where they cannot afford to participate in person. Personal researching and reporting tools - technologies and templates that enable effective do-it-yourself business research and analysis and facilitate the preparation of professional reports and presentations. 2. Personal Productivity Improvement: Hands-on assistance to front-line employees -- helping them make effective use of technology and knowledge, including the above tools, one-on-one, in the context of their individual roles. Not training, not wait-for-the-phone-to-ring help desk service -- face to face, scheduled sessions where individuals can show what they do and what they know, and experts can show them how to do it better, faster, and take the intelligence of what else is needed back to HO so developers can improve effectiveness even more. I've written before about social software applications, and noted that Business 2.0 has named these applications the Best New Technology of 2003. Now I've put together, in Word format, a downloadable Business Case for Personal Productivity Improvement. I've written this so that it can be used by both: IT/KM professions inside the organization, to get executive buy-in and resources for it, and external IT/KM consultants who want to sell this service to organizations that prefer to outsource it. I hope you find it useful and I would welcome comments on it. I am looking to organize a virtual collaborative enterprise of IT/KM professionals interested in providing this service, so I may also post it on Ryze/LinkedIn. What do you think -- could people make a living doing this?

[How to Save the World]

More spot on insight from Dave Pollard. This ties in nicely with several lines of thought I've been exploring. Take a look at Is Knowledge Work Improvable? for example.

The key challenge here is that success depends more on leadership than on management.

1:47:32 PM •  • comment  

Personal Wiki PIM - Update I.

I've been using MoinMoin as my personal information management platform for the last several weeks. This had several goals. First, I needed to get my growing collection of documents under control. Secondly, I really wanted to dive into wikis a lot deeper and this gives me a great chance to do just that.

So here is a brief update about what I have found so far.

1. I am amazed at how useful the auto linking and document templating is for PIM type functions. It is really a snap to put some rudimentary organization on the material and then let it develop from there.

   I was initially worried that what I needed was more structured database style storage for contact information and such, but doing it freeform doesn't seem to have anty real disadvantages that I have found yet.

3. MoinMoin has a pretty cool regex based query tool that lets you collect links to other pages. I have made good use of this to create a very low maintenance set of navigation pages so my info is only one to two clicks away. Very Handy.

2. Wikis really help me write ... all the fuss about how it really is designed for writers not readers is apparently true, at least in my case. I find it easier to write in my wiki than in MS Word. Perhaps less clutter? More focus on the words?

I have also made use of editmoin which allows me to use vim to edit my documents which may contribute to the ease of writing somewhat. Here is an Infoworld article noting that writers tend to work in minimal writing tools. Maybe that is partly what I've experienced.

3. I have had to spend sometime on buffing up the css stylesheets. This is mainly because a lot of my formal documents need to get emailed out to customers and I have been converting them to PDF and sending them that way. This required some adjustment to the styles.

[Note to MoinMoin developers: It would be cool if the print preview used a different stylesheet... Then I could highlight uncreated WikiWords in the regular view but not the print view ...]

4. Finally, I am using JPluck to sync the content of my Wiki to my Palm Pilot. That way all the info I need is always at my fingertips. It took some adjustments to the spidering controls to get it to focus only on what I wanted, but it has worked out very well.

So far this has been extremely successful. More reports as events warrent ;-)

[Ed Taekema - Road Warrior Collaboration]

Here's a perfect example of why Ed's blog is in my subscription list.  This is excellent perspective on similar experiments I've been trying to get some traction on.

1:40:56 PM •  • comment  

Cooperation and evolution.

Here is a golden quote from Howard Rheingold:

When Cooperation Breaks Out, Civilizations Advance

As a mobile technology professional (ok an on the road every day of the working week consultant) cooperation with my peers is extremely difficult and yet when it happens the rewards are great. I believe that the impact that community or collaborative tools can have on mobile professionals is even greater than on people who have opportunities to interact face to face on a regular basis. This is kind of like an un-tapped market for collaboration ...

[Ed Taekema - Road Warrior Collaboration]

Really just wanted to point to Ed Taekema's relatively new blog, Road Warrior Collaboration (RSS Feed),  about his experiences trying to do effective knowledge work as a road warrior. I spend way too much time on the road myself and I've found that most software tools don't really deal well with the problems of mobile professionals, no matter what the marketing claims of vendors may be.  Ed's blog provides some helpful perspective.

1:38:34 PM •  • comment  

Feedster - Don't Blog Without it!.

For those of us that can't afford John Peterson's LISA solution then implement this! For your own name, for the name of your blog, for all the things you search for each day.

The FuzzyBlog

If you have some topic you follow--if you want your newsreader to keep "pumping" it right to your desk--just do one search for it at Feedster.com. Then, get the rss url of the search itself to transfer into your own newsreader. Awesome. Feedster search rss urls are indicated with these icons:
-- Gives you the full post
-- Gives you the summary and headlines
You don't have to run that search ever again--because your aggregator will do it for you, automatically, and for free.

[Unbound Spiral]

Clearly time to start thinking about how to take more systematic advantage of Feedster.

1:32:31 PM •  • comment  

Hell is Microsoft Outlook Express users.. Thanks to Simon for linking to the "Internet Help Desk" video on Three Dead Trolls in a Baggie. It was just what I needed this morning. [Sean Gallagher: the dot.communist]

Something to brighten a Sunday morning

12:28:45 PM •  • comment  

mamamusings: Internet Librarian: 30 Search Tips in 40 Minutes. (SOURCE:mamamusings: Internet Librarian: 30 Search Tips in 40 Minutes)- Lots of great tips.  Read the full article for all 30.

QUOTE

Mary Ellen Bates on tips for searching effectively. These are her tips, not mine. My comments, when I have them, are parenthetical.

I almost hate to share these, because these are the kind of tips that let people like me come across as an “angel of information mercy” to the people who ask me for help in finding things!

BTW, Mary Ellen is a great presenter. Funny, interesting, clear. She’s got a free “tip of the month” email update, which you can also read on her web site.

1. Always use more than one search engine. (You’ll often get very different results; useful to triangulate.) See a test at www.batesinfo.com

UNQUOTE

[Roland Tanglao's Weblog]

If you fancy yourself a knowledge worker, search skills had better be in your repetoire and you had better be looking to improve those skills routinely.

12:20:31 PM •  • comment  

Knowledge searching. It may be a little passe, but the Johari window in its many re-incarnations, remains a useful reminder when looking at personal or organizational knowledge. Knowledge assets There are a number of variations depending on where you are coming from... [Knowledge-at-work]

Another good resource from Denham

12:11:18 PM •  • comment  

Questions matter. "You can tell whether a man is clever by his answers. You can tell whether a man is wise by his questions." Naguib Mahfouz (Nobel Prize Winner) It seems far harder to ask a really good question than to supply... [Knowledge-at-work]

More on the importance of questions from Denham.

11:58:35 AM •  • comment