Today I was reading an article in EContentMag.com titled--Knowledge Management Involves neither Knowledge nor Management--by Martin White.

Among other things, Martin writes about Dave Snowden's three rules for knowledge exchange:

"Knowledge can only be volunteered; it can't be conscripted."
"People always know more than they can tell, and can tell more than they can write."
"People only know what they need to know when they need to know it."

11:37:53 PM •  • comment