I’m working on a report for a client about knowledge management and knowledge sharing and I am deliberately avoiding the question of defining “knowledge.” I’ve learned that it’s a rat hole of interesting coffee shop conversation that ultimately produces little of value. On the other hand, I started playing with the idea of words that [...]
Tagged Knowledge ManagementThis has been lurking in my RSS aggregator for quite a while, courtesy of Jon Husband. There is really a lot of highly condensed insight in this post.
Thanks to JP Rangaswami for distilling social computing (in the context of work) to an essence.
From his post “Facebook and the Enterprise, Part 5: Knowledge Management“.
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“More and more, [...]
As part of my talk yesterday at the Social Media Strategies conference, I made passing reference to a number of stories, blog posts, bloggers, thinkers, and writers. It’s an occupational hazard of being a former professor.
I’ve written about different elements of yesterday’s talk over the course of various blog posts over time. Here are [...]
Venkat Rao of Xerox recently introduced an important argument about the underlying differences between social media and knowledge management approaches inside the Enterprise. Here’s the way I described them at delicious. Both are worth a look, a read, and some thought.
Enterprise 2.0 Blog » Blog Archive » Social Media vs. Knowledge Management: A Generational War [...]
Combine two slippery but important words and it’s little wonder that you can find such a proliferation of definitions. For some reason, this reminds me of Danny Kaye’s Choreography number from White Christmas.
43 knowledge management definitions – and counting
Before I really get going on my day, here is an entertaining (or sobering) list [...]
Andrew McAfee’s Sloan Management article defining Enterprise 2.0 is available for download, so I took the opportunity to reread it, after a recent chat over coffee with Jordan Frank of Traction Software.
Enterprise 2.0 is Now Free
The article, at least. MIT Sloan Management Review, with support from IBM, is making a set of ‘classic’ (thanks!) [...]
Dave Snowden’s blog Cognitive Edge has rapidly become one of my top sources for insight into the subtleties of managing knowledge in the organization. Earlier this summer, he packaged up some of his insights and advice on the connections between learning and knowledge that reflect his bias that “narrative material, anecdotes, pictures, fragments of stories [...]
Greg Lloyd at Traction Software also picks up on the same JP Rangaswami post that I did yesterday. He offers several additional examples of the value of making knowledge work visible as a simple tool for supporting on the job learning. Here’s one of his many useful insights. Go read the rest.
Learn by watching – Then do [...]
One of the recent additions to my feed subscriptions is Confused of Calcutta by JP Rangaswami. Recently, he’s been thinking about Facebook and its potential role in Enterprise settings. Today’s installment has an interesting riff on the nature of knowledge management. It dovetails nicely with some of the things I’ve had to say about visibility [...]
“There are two groups of people, those who divide people into two groups and those who don’t.” –Robert Benchley
Years ago, when I was doing work in the field of AI, I came across one of those binary splits that continues to be useful for my thinking; the split between “neats” and “scruffies.” In the field [...]
