One of the best parts of participating in KM World 2009 last month was the opportunity to catch up with some long-time friends, turn some long-time e-friends into face-to-face friends and to make some new friends. One of those new friends was Allan Crawford, who directs an online master’s program in knowledge management at California [...]
Tagged KM World, Knowledge Management, knowledge sharingBefore Lotus Notes or SharePoint we had Happy Hour. Arthur Andersen/Accenture grabbed an early lead in knowledge sharing because it recognized the value of a liquor license long before there was even a technological environment capable of supporting the likes of Notes or SharePoint. Their efforts demonstrate why successful knowledge management is rooted in the [...]
Tagged Knowledge Management, knowledge sharingI’m off to participate in a panel session (B105 – Changing/Resetting the Enterprise With PKM & Social Software Tools) this week at the KM World 2009 conference in San Jose. I thought I would rerun this post from a couple of years ago, as it reflects some of the thinking I plan on sharing. If [...]
Tagged KM WorldI’m working on a report for a client about knowledge management and knowledge sharing and I am deliberately avoiding the question of defining “knowledge.” I’ve learned that it’s a rat hole of interesting coffee shop conversation that ultimately produces little of value. On the other hand, I started playing with the idea of words that [...]
Tagged Knowledge ManagementThis has been lurking in my RSS aggregator for quite a while, courtesy of Jon Husband. There is really a lot of highly condensed insight in this post.
Thanks to JP Rangaswami for distilling social computing (in the context of work) to an essence.
From his post “Facebook and the Enterprise, Part 5: Knowledge Management“.
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“More and more, [...]
As part of my talk yesterday at the Social Media Strategies conference, I made passing reference to a number of stories, blog posts, bloggers, thinkers, and writers. It’s an occupational hazard of being a former professor.
I’ve written about different elements of yesterday’s talk over the course of various blog posts over time. Here are [...]
Venkat Rao of Xerox recently introduced an important argument about the underlying differences between social media and knowledge management approaches inside the Enterprise. Here’s the way I described them at delicious. Both are worth a look, a read, and some thought.
Enterprise 2.0 Blog » Blog Archive » Social Media vs. Knowledge Management: A Generational War [...]
Combine two slippery but important words and it’s little wonder that you can find such a proliferation of definitions. For some reason, this reminds me of Danny Kaye’s Choreography number from White Christmas.
43 knowledge management definitions – and counting
Before I really get going on my day, here is an entertaining (or sobering) list [...]
Andrew McAfee’s Sloan Management article defining Enterprise 2.0 is available for download, so I took the opportunity to reread it, after a recent chat over coffee with Jordan Frank of Traction Software.
Enterprise 2.0 is Now Free
The article, at least. MIT Sloan Management Review, with support from IBM, is making a set of ‘classic’ (thanks!) [...]
Dave Snowden’s blog Cognitive Edge has rapidly become one of my top sources for insight into the subtleties of managing knowledge in the organization. Earlier this summer, he packaged up some of his insights and advice on the connections between learning and knowledge that reflect his bias that “narrative material, anecdotes, pictures, fragments of stories [...]
