Patti Anklam and I have reconnected after first meeting several years ago. We navigate in the same circles and our networks overlap, but I hadn’t been carefully following her work. My mistake and I’ve fixed that now. Here’s a recent piece from her with a very good overview presentation on moving from a general understanding [...]
Tagged Knowledge work, Social mediaJordan Frank is VP of Sales and Business Development for Traction Software. Last Fall, Paula Thornton ( @rotkapchen) interviewed Jordan during Traction’s annual user group meeting.
Jordan has been working with a variety of knowledge intensive organizations over the much of the last decade. Here he shares some of his insights on the interplay between [...]
Tagged Knowledge work, TractionHere’s a typically thought provoking session from TED. Conductor Itay Talgam uses videos of conductors leading performances as a launching point for reflecting on leadership.
For organizations that depend on the active and creative engagement of their knowledge workers (who doesn’t), Talgam’s perspective is especially relevant.
Tagged leadership, managementLuis Suarez pointed me to this excellent clip by NPR’s Scott Simon on how to tell a story:
I’m with Luis that storytelling skill is an essential in today’s knowledge intensive organization.
Jessica Lipnack provides an excellent set of tips and best practices for making conference calls more productive. For all the time I spend on calls, I frequently find them immensely frustrating. I plan on incorporating these practices in whatever calls I can influence. I’ve excerpted a few highlights here:
Could you please repeat the question?
As promised, [...]
Just before Thanksgiving I was at the KM World 2009 conference in San Jose listening to a keynote presentation by Charlene Li. Like many others, I was tweeting during her presentation and posted the following:
At just about the same time, on the right coast, danah boyd of Microsoft was delivering a keynote at the [...]
Tagged backchannel, Social media, TwitterI’ve been uncomfortable with the ongoing discussions about the promise or threat of multitasking without being quite able to articulate why. Stowe Boyd finally helped my crystallize my concerns with a nice dissection of the most recent wave of debate on the topic. Let me extract two paragraphs from his excellent analysis:
So, the war on [...]
I had never actually heard the story about Van Halen and brown M&M’s before I came across this Boing Boing entry. Of course, Boing Boing is always a good for fun stories. Here’s one that also has a useful point about dealing with complex knowledge problems between organizations.
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Daniel Pink, author of the excellent Free Agent Nation and A Whole New Mind, has a new book coming out in December. Drive: The Surprising Truth About What Motivates Us takes a look at the evidence about the links between incentives and creative, knowledge work. Recently, he spoke about his work at a TED talk [...]
Tagged IncentivesTwenty five years ago I was running an internal project for the consulting arm of Arthur Andersen & Co, back before it split off to morph into Andersen Consulting and then Accenture. We were creating a system development center to provide all of the development tools and facilities to support large scale information systems implementation [...]
Tagged project management
