I’ve often struggled with the notion of definitions when working in organizations. On the one hand, too many of us hide our ignorance and uncertainty behind a wall of jargon and terminology. Terms fall in and out of favor and their relationship to the underlying real world is often less important than their value from a [...]
Tagged Knowledge work, OrganizationThis gem from Euan Semple made the rounds earlier this summer. I was too busy then to do more than note it. Ten ways to create a knowledge ecology TUESDAY, JUNE 28, 2011 AT 7:08AM A tweet yesterday prompted me to remember sage advice from Dave Snowden which I took to heart in my work with social [...]
Tagged Knowledge work, OrganizationI’ve recently gotten an iPad, which I’m still adjusting to and folding into my toolkit. We’re about to head of to visit family and my goal is to bring only the iPad. One requirement of course is to be able to post here. – Posted using BlogPress from my iPad
Last week, JoAnn Becker and I ran an interactive discussion with the monthly TLA Manager’s breakfast meeting here in Chicago. We had a lively and excellent debate among a group of technology executives, health care executives, and other smart people about the real challenges of successfully deploying information technology to improve productivity and quality in [...]
Tagged Design, health care, Knowledge workI’ve been thinking a lot about hard problems that need multiple people collaborating to solve. There’s no shortage of them to choose from. This TED video from Jane McGonigal makes a persuasive case that I need to invest some more time looking at the world of online gaming for insight. Watch the video and see [...]
Tagged games, Learning, observable workI’m back from last week’s Traction User’s Group meeting, TUG2010, where Greg Lloyd graciously asked me to do the opening keynote. I’ve posted the slides on Slideshare and wanted to add some further commentary here. TUG2010 Keynote: Doing and Managing Knowledge Work View more presentations from Jim McGee. First, one caution; when I do use [...]
Tagged observable work, Traction, TUG2010[Cross posted at FASTForward Blog] How might we best go about improving knowledge work, both practices and outputs, in today’s complex organizational environment? Are there paths other than simple trial and error that might lead to systematic gains? Frederick Taylor and his followers built their careers on finding the one best way to carry out [...]
Tagged Learning, observable work, Practices, software developmentLearn from the best. Here’s the first of a four-part series on storytelling from Ira Glass of This American Life. Here he begins with the two fundamental building blocks of good story. A skill worth developing as far as you are capable, although few of us will reach his level of mastery. Part 2, [...]
Tagged StoryThe discussion about organizational culture in knowledge management and Enterprise 2.0 efforts is evolving in useful and pragmatic ways. The earliest discussions ignored culture entirely and implicitly assumed that technology would magically shape the organization as needed. The next round of discussion identified sharing as a desirable global cultural characteristic. If you were in a [...]
Tagged observable work, process, visibilityMy post on the visibility of knowledge work last week generated some some excellent comments and excellent blog posts around the web. For my own benefit I wanted to gather up what I’ve come across so far and put it in one place. Recap Greg Lloyd, CEO at Traction Software, kicked things off. pulled together [...]
Tagged #owork, Knowledge work, observable work, visibility
