Luis Suarez pointed me to this excellent clip by NPR’s Scott Simon on how to tell a story: I’m with Luis that storytelling skill is an essential in today’s knowledge intensive organization.
Tagged Knowledge Management, knowledge sharing, StoryJessica Lipnack provides an excellent set of tips and best practices for making conference calls more productive. For all the time I spend on calls, I frequently find them immensely frustrating. I plan on incorporating these practices in whatever calls I can influence. I’ve excerpted a few highlights here: Could you please repeat the question? [...]
Tagged Knowledge workJust before Thanksgiving I was at the KM World 2009 conference in San Jose listening to a keynote presentation by Charlene Li. Like many others, I was tweeting during her presentation and posted the following: At just about the same time, on the right coast, danah boyd of Microsoft was delivering a keynote at the [...]
Tagged backchannel, Social media, TwitterI’ve been uncomfortable with the ongoing discussions about the promise or threat of multitasking without being quite able to articulate why. Stowe Boyd finally helped my crystallize my concerns with a nice dissection of the most recent wave of debate on the topic. Let me extract two paragraphs from his excellent analysis: So, the war [...]
Tagged Knowledge work, multitaskingI had never actually heard the story about Van Halen and brown M&M’s before I came across this Boing Boing entry. Of course, Boing Boing is always a good for fun stories. Here’s one that also has a useful point about dealing with complex knowledge problems between organizations. Spotted via Andrew Baron’s tweetstream, this [...]
Tagged knowledge sharing, Knowledge workDaniel Pink, author of the excellent Free Agent Nation and A Whole New Mind, has a new book coming out in December. Drive: The Surprising Truth About What Motivates Us takes a look at the evidence about the links between incentives and creative, knowledge work. Recently, he spoke about his work at a TED talk [...]
Tagged IncentivesTwenty five years ago I was running an internal project for the consulting arm of Arthur Andersen & Co, back before it split off to morph into Andersen Consulting and then Accenture. We were creating a system development center to provide all of the development tools and facilities to support large scale information systems implementation [...]
Tagged project managementYouTube – Social Media Revolution This is essentially a follow on to the excellent "Did You Know" video. it focuses specifically on social networking and social media and provides an excellent introduction and overview for anyone still trying to wrap their heads around these trends. Worth the few minutes of your time, even if you [...]
Portals and KM: Another Enterprise Blog and Wiki Success Story from Traction – Shore Bank An overview of the Enterprise 2.0 efforts at Chicago's Shorebank. They implemented Traction Teampage in 2007. (tags: case-study enterprise2.0 Shorebank traction-software) Traction Software, Inc. | Blog776: NHS integrates Intranet 1.0 with Enterprise 2.0 to get Social with TeamPage 4.0 Here [...]
I have got to meet danah boyd in real life one of these days. Her work, as revealed through her blogging, shows what can happen when you drop a well-trained, smart, and articulate observer into new environments. We all learn from her sharp attention to what is really going on. So much better than listening [...]
