One of the defining characteristics of Enterprise 2.0 implementation efforts according to Andy McAfee, among others, is the presence of emergent behaviors in the organization as participants interact with and adapt to new technology functions and features. The notion of ‘emergent behavior’ is pretty well established in the study of complex systems. Yet it still [...]
Also tagged Knowledge workThinking in Systems: A Primer,
Meadows, Donella
From time to time, I recommend Meadows’ article, Places to Intervene in a System. It’s a succinct summary of her long experience at finding leverage points for effective change in complex human and organizational systems. In this slim volume, she provides an accessible and understandable introduction to [...]
The Future of Management, Hamel, Gary
Gary Hamel has been an astute observer of organizations and management for several decades now. For all the reasons that seemed to make sense at the time, this book sat on my shelf for a while before I got to it. Based on the current state of the [...]
