Tools for tackling wicked problems: Review of Jeff Conklin’s “Dialogue Mapping”

“Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them.” – Laurence Peter   [Cross posted at FASTforward] Dialogue Mapping: Building Shared Understanding of Wicked Problems, Conklin, Jeff However you’re paying attention to the current external environment — the nightly news, newspapers, blogs, Twitter, [...]

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