The New Edge in Knowledge: How knowledge management is changing the way we do business, O’Dell, Carla and Cindy Hubert Carla O’Dell and her co-author, Cindy Hubert, have been tilling the fields of knowledge management since the earliest days of the notion. In their latest effort, The New Edge in Knowledge, they take stock of where [...]
Also taggedNancy Dixon provides an excellent review and analysis of the US Army’s Center for Lessons Learned and its role in the Army’s KM efforts. The following model gives you a quick picture of Dixon’s take on the topic. A Model Lessons Learned System – The US Army Nancy Dixon Thu, 03 Feb 2011 19:49:02 [...]
Also tagged ArmyLuis Suarez pointed me to this excellent clip by NPR’s Scott Simon on how to tell a story: I’m with Luis that storytelling skill is an essential in today’s knowledge intensive organization.
Also tagged knowledge sharing, StoryOne of the best parts of participating in KM World 2009 last month was the opportunity to catch up with some long-time friends, turn some long-time e-friends into face-to-face friends and to make some new friends. One of those new friends was Allan Crawford, who directs an online master’s program in knowledge management at California [...]
Also tagged KM World, knowledge sharingBefore Lotus Notes or SharePoint we had Happy Hour. Arthur Andersen/Accenture grabbed an early lead in knowledge sharing because it recognized the value of a liquor license long before there was even a technological environment capable of supporting the likes of Notes or SharePoint. Their efforts demonstrate why successful knowledge management is rooted in the [...]
Also tagged knowledge sharingI’m working on a report for a client about knowledge management and knowledge sharing and I am deliberately avoiding the question of defining “knowledge.” I’ve learned that it’s a rat hole of interesting coffee shop conversation that ultimately produces little of value. On the other hand, I started playing with the idea of words that [...]
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