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{ Tag Archives } Knowledge work

Hacking complex knowledge problems: Van Halen and Brown M&Ms

I had never actually heard the story about Van Halen and brown M&M’s before I came across this Boing Boing entry. Of course, Boing  Boing is always a good for fun stories. Here’s one that also has a useful point about dealing with complex knowledge problems between organizations.
 
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Gist – a Farleyfile for the 21st century

I’ve been part of the private beta of Gist for the last several months and am still wrapping my head around it. They’ve just opened up the beta for wide consumption. Here’s the announcement from CEO T.A. McCann.
Today, Gist brings you a better way to communicate and build stronger business relationships.   After a year in [...]

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Tech Support Cheat Sheet

 
Tech Support Cheat Sheet Mon, 24 Aug 2009 04:00:00 GMT
 
There’s a striking amount of wisdom and good advice packed into this flowchart. It’s not about the body of knowledge stored away in your head. It’s about a robust strategy for generating and testing ideas that are likely to be productive.
What puzzles [...]

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Fun with constraints, knowledge, and design

Paula Thornton, my friend and co-blogger at FASTforward, tweeted the following this morning

which reminded me of a little constrained exercise I did back in February. That exercise started with this tweet

and a blog post that generated some fun discussion.
What I didn’t do was publish the final list of C-words that were ultimately [...]

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Knowledge work and micro-processes

[cross-posted at Fast Forward blog]
Recently, I sat through a presentation about a Sharepoint-based intranet project to improve processes within the HR group of a medium-sized organization. The process in question was one of collecting annual performance reviews throughout the organization. Using Sharepoint, the HR group and their consultants replaced Word documents, spreadsheets, and email with [...]

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David Maister on getting from strategy to execution

Strategy and the Fat Smoker; Doing What’s Obvious But Not Easy, Maister, David
 
David Maister has spent years advising professional service firms on the particular challenges of running their businesses. I first met David during my MBA days when I was a student in his course on the Management of Service Operations. I’ve come to [...]

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